The staff of MedSpeech, Inc., and I continue to be committed to providing the highest level of state-of-the-art service delivery for voice, swallowing, and neurogenic speech and language disorders. We are constantly striving to be creative, resourceful, and more proactive. We have implemented the following strategies to provide you with more choices as to how you would like to participate in your therapy:
If you choose to come to the office, we will be present. We promise a clean environment as we have heightened our infection control. Where we have always practiced good hygiene and infection control, we continue wiping down surfaces with germicidal surface wipes and handwashing before and after each patient. We also are practicing social distancing as we are commuting from home to work and back. We are not going out to eat or to any social gatherings.
CMS issued a guidance on March 18, 2020, to limit non-essential adult elective surgery and medical, surgical procedures to conserve critical resources such as ventilators and Personal Protective Equipment (PPE), as well as limit exposure of patients and staff to the coronavirus. Based on the tiered framework of risk assessment that they propose, CMS recommends postponing completion of endoscopies. In further clarification to ASHA on March 20, 2020, CMS indicated that the guidance extended to Fiberoptic Endoscopic Evaluation of Swallowing (FEES). The heightened risk can be extended to completion of procedures such as flexible laryngoscopy with or without stroboscopy as well. Therefore, we are closely monitoring each patient’s need and completing clinical evaluations as able.
We ask that you do not come to the office if you have the slightest of temperature, cold or illness to protect us and the other patients.
We will consider home therapy within a 10 mile radius. We ask you to have germicidal surface wipes available and a clean environment in which to work.
For those of you who wish to participate in therapy from home, we have initiated teletherapy sessions starting at $100. From Medicare.gov: Due to the Coronavirus (COVID-19) Public Health Emergency, doctors and other health care providers can use telehealth services to treat COVID-19 (and for other medically reasonable purposes) from offices, hospitals, and places of residence (like homes, nursing homes, and assisted living facilities) as of March 6, 2020. Coinsurance and deductibles apply. In order to participate in teletherapy, you must have an iPhone or an iPad which is capable of FaceTime. In addition, it would be ideal if you have an email address where we can send practice materials that you can download and print. It would also be ideal if you have someone with you to help as needed (e.g. your spouse or an aid.)
Please let us know if you have any other ideas to enhance our services. Your health and safety is our number one priority. It is our sincere belief that we all will emerge stronger and more resourceful after navigating these interesting times.
With love and great respect,
Rebecca Gould and MedSpeech, Inc., Staff